Existing account enquiries can be handled quickly and conveniently by logging in to your account on our website or through our App. Using these channels helps us make sure your request is dealt with as efficiently as possible.

Using your online account or App you can:

• Make a payment

• Change your payment date

• View past and upcoming payments

• Track your remaining balance

• Request a settlement figure

• Access a copy of your signed agreement

• Update your address

• Update your vehicle registration details

If your request is not covered in the App or Web Portal, please connect to our Live Chat via the ‘Live Chat’ button in the bottom right of your browser.

If your query cannot be resolved using these options, please call us on 01865 477826.

If you have an Oodle Personal Loan, please contact us on 0292 085 8747.